BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am beyond fed up and I am beyond angry!!! Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I DO NOT recommend this company under any circumstances!! I have received more assistance when I had a car payment if something came up then I have with VineBrook. I am at the point of taking them to court if necessary. I don’t know what else to do at this point. All they care about is money and making sure I have renters insurance on this house. I know as a resident/renter I have rights and I know this company is far from being right!! All these times I asked for hardship and nothing. I didn’t even get to fill out the application or send in any proof and was denied. Now all of sudden I am being offered the hardship. I have saved emails where I asked if there is a hardship program and was told no. I can see if I wasn’t trying to pay them that’s one thing but this is ridiculous. I’m not even near 30 days late and they already threatening eviction. I emailed the collections department and asked if they would give me until August 25th to pay my balance owed for August and their response was they can’t make a note on my account this late into my billing cycle. I have always tried to keep communication open with this company and never left a balance unpaid even if it was paid late. I am not bitter I am asking for them to be reasonable and work with me due to my circumstances. My family was also affected by Covid and I explained this also. It has been a nightmare!! My family was reduced to 1 income due to my husband’s back injury which has led us to filing for disability which was denied but now we have an appeal awaiting a decision. Most importantly, our success in the Single Family Rental Home business would be nothing if it weren’t for our fantastic residents, and we work every day to provide the best service possible in reacting to their needs.I currently rent a home from this company. ![]() We are proud to provide the many benefits of single family home living in great neighborhoods, with ample space, storage, yards, privacy, security and professional management at a reasonable price. Our core values of hard work, integrity, communication and execution have helped build a recognized brand known for quality and long-term resident satisfaction. Our highly trained and experienced staff is dedicated to providing the best experience to our current and future residents, while demonstrating a commitment to being a good citizen in our communities. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. VINEBROOK HOMES IS A LEADING PROVIDER OF SINGLE FAMILY RENTAL HOMES IN OUR MARKETS
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