“In the past we have had to rely on X-ray images of blockages that revealed the artery and blockage in silhouette only,” Dr. The Ocelot catheter now provides physicians with real-time, high-definition video grade images of the inside of an artery during treatment. The Ocelot catheter allows physicians to see inside the artery during a procedure by incorporating an imaging fiber on the tip of the catheter that acts like a small camera. Daren Primack, a veteran cardiologist and medical director of Dameron Hospital’s peripheral vascular program, Dameron uses the Ocelot system to help restore blood flow in completely blocked arteries in patients’ legs. In severe cases, patients may face amputation of the limb, which is the worst-case scenario associated with PAD. Peripheral artery disease is caused by a buildup of plaque in the arteries that carry blood flow to the legs and feet, and symptoms of PAD include painful cramping or susceptibility to infections or wounds in the legs or feet. Dameron is the first hospital in the Sacramento, San Joaquin and Stanislaus county areas to offer this new treatment for patients facing peripheral artery disease, or PAD. With an eye on offering technologies that patients need, the hospital added the FDA-cleared minimally-invasive surgical Ocelot and Pantheris catheter system. Innovative Treatment for Peripheral Artery Disease We have a team of exceptional physicians, nurses and staff that are all committed to our continued success in the near and far future.” “The message we want to share is that Dameron Hospital is going to be agile and focus on what we do best because we want to serve our community for another 100 years. “Dameron Hospital has seen many advancements in medicine during its first century, but the level of progress we’ve made these past few years is unprecedented,” President and CEO Lorraine P. After passing the century mark in 2012, Dameron Hospital has been reinventing itself, laying the groundwork for a new era of revitalization and some exciting new chapters that are beginning to unfold.Īs a fully accredited, 200+ bed non-profit community hospital, Dameron is a trusted healthcare provider in the Central Valley region that is taking its commitment to top-quality medical care to the next level. Health care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.The story of Dameron Hospital of Stockton has been one of communities, medicine, excellence and compassion–and one that is more than 100 years in the making.For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations. Front office: The front office represents the customer-facing division of a firm.Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.Patient Care: Patient care refers to the prevention, treatment, and management of illness and the preservation of physical and mental well-being through services offered by health professionals.One good customer service experience can change the entire perception a customer holds towards the organization. From that perspective, customer service should be included as part of an overall approach to systematic improvement. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".
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